City Relationship Manager Portal to Enable COVID-19 Relief

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City Relationship Manager Portal

By Guna Jayaseelapandian, Sridevi Joshi, Maggie Klancnik, Dan Miller, and Matt Perkins

This policy brief proposes that Foggyton develop a City Relationship Manager (CRM): a technology platform to manage all of the city’s interactions with small businesses and community-based organizations. The platform should model Customer Relationship Manager software commonly used in the private sector to help the city organize vital details about the businesses it serves.

This brief was completed as part of a project for the 2021 Tech Executive Leadership Initiative (TELI), hosted in conjunction with the Tech Talent Project.

See the Project