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AI Means Businesses Need To Take A Pause

  • Article Published April 23, 2025

This article originally appeared in The AI Journal on April 23, 2025.

By Betsy Cooper

Even cybersecurity companies can fall victim to artificial intelligence (AI) scams these days. Take KnowBe4, a prominent cybersecurity training company. The company decided to hire a team member for its internal IT team. Through four interviews, the hiring team found nothing amiss.

As soon as the employee was hired, he started installing malware onto his work computer. KnowBe4 later realized that the team member had used AI to disguise his identity during the job application process, and likely faked his interview as well. KnowBe4 now believes the employee was actually a mole from an IT farm in North Korea.

AI threats like these are exacerbating an already difficult cybersecurity landscape. It is harder than ever before to detect threats, and easier than ever to fall for scams. What should companies do? Most importantly, they should recognize that humans are still the weakest link in the cybersecurity ecosystem, and make sure their employees are trained to pause before taking action on anything unexpected.

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